Covid-19 has had a major impact on healthcare that will result in lasting trends and changes. The emergence of the pandemic has altered almost all aspects of healthcare, which means several healthcare trends have emerged that will outlast Covid-19.
With Covid-19, we entered into an unprecedented time, and this was especially true in healthcare. Almost everything changed, from visitor policies to data security and everything in between.
These monumental and lasting trends in healthcare information technology were brought on by circumstances and necessity, but that does not mean they are going anywhere anytime soon. Listed below are some of the main healthcare trends that will outlast Covid-19:
- Telehealth Platforms - One of the biggest healthcare trends that will outlast Covid-19 is the use of telehealth platforms. With telehealth platforms, patients can see their healthcare providers from anywhere, as long as they have a capable device. This gives patients the option to choose the environment in which they will see their healthcare provider.
- Security & Ransomware Regulations - As Covid-19 prompted all things healthcare to go digital, ransomware threats and data breaches rose as well. Because of this, one of the main healthcare trends that will outlast Covid-19 is improved security and ransomware regulations, this way all data and information can be kept private and safe.
- Stacking Technology - Stacking technology refers to the use of several different health IT platforms to achieve a more comprehensive and unique approach to technology. This stands out as one of the healthcare trends that will outlast Covid-19 since it allows healthcare facilities to create the perfect technological structure for their specific needs.
- Opportunity For Innovation - Similar to stacking technology, one of the healthcare trends that will outlast Covid-19, in general, is the emergence of opportunity for innovation. Healthcare facilities can customize their technology, meaning that a lot of healthcare executives and workers are becoming innovators.
- Collaboration & Communication - Digital platforms make it easy for people to collaborate without wasting any time traveling. Different healthcare facilities, departments, and professionals can easily communicate with one another through technology to better serve their patients.
- Machine Learning & Artificial Intelligence - Machine learning and artificial intelligence is already a major trend in healthcare IT even before Covid-19, which is why it remains one of the biggest healthcare trends that will outlast Covid-19. Healthcare organizations that take on machine learning can significantly increase efficiency.
How The Healthcare IT Outsourcing Market Has Been Impacted By Covid-19
The healthcare IT outsourcing market allows hospitals and medical centers to utilize information technology expertise. Facilities that outsource for IT don’t have to put the stress of mastering technology on their healthcare workers.
Instead, they have a team of dedicated experts in healthcare IT to take care of all things related to data and technology. They have the training, skills, and experience to help their clients focus on central matters without getting bogged down by technology.
Covid-19 has caused several changes in the healthcare IT outsourcing market to come about. As healthcare facilities rapidly increased their reliance on digital platforms, they turned to outsourcing providers to help them navigate this stressful time.
Consequently, the healthcare IT outsourcing market is currently facing high demand for its services and expertise. Because the demand is high, the healthcare IT outsourcing market has been able to improve, expand, and grown. Below is a list of some of the main services and areas of expertise that the healthcare IT outsourcing market offers:
- Electronic Health Records (EHR)
- Automatic Tracking Tools
- Data Entry, Management, & Storage
- Medical Document Management
- Medical Billing
- Invoice Processing
- IT Support, Help, & Infrastructure
- Life Sciences Healthcare IT
- Operational Healthcare IT
- Payer Healthcare IT
New Data Regulations In Healthcare From Covid-19
Covid-19 has caused data to be more available and easy to access online, which is great for healthcare providers and patients. However, it also means that we need to increase data regulations in healthcare from Covid-19 to keep this private data safe and secure.
Towards the end of 2019 onward, we have seen an enormous surge in cyber-attacks, threats, and ransomware incidents. Unfortunately, cybercriminals took advantage of the new adoption of digital platforms and preyed on insufficient security systems to steal and publish data.
Because of this, there are several new data regulations in healthcare from Covid-19 that have been implemented. Listed below are some of the new data regulations in healthcare from Covid-19:
- Patient Right Of Access – The HIPAA Patient Right of Access Law was created to give patients partial ownership of their medical documents. This is one of the pivotal data regulations in healthcare from Covid-19 because individuals can see their records, share their records with other providers, and/or request information to be kept private.
- Safe Harbor Provision – Another one of the main data regulations in healthcare from Covid-19 is the addition of the HIPAA Safe Harbor Provision. This provision ensures that protected health information cannot be used to identify a person.
- M.D. Anderson VS. HHS – In 2013, an investigation began into data breaches suffered by The M.D. Anderson Cancer Center (M.D. Anderson). The center released private health information from over 30,000 patients from the loss of an unencrypted flash drive and a stolen laptop. However, because the policy does not require "bulletproof" protection, it was determined that this was not a major HIPAA violation in January 2021.
The new data regulations in healthcare from Covid-19 have covered a wide range of issues. As you can see, some have had a positive impact while others suggest more room for improvement, hopefully to come soon.
Why Some Lasting Trends In Healthcare Information Technology Will Stick Around
The healthcare trends that will outlast Covid-19 are monumental for many reasons. The rapid digital adoption was brought on by necessity, but it has become clear that these lasting trends in healthcare information technology are around for the long haul.
The technological advancements that have resulted from Covid-19 are highly impressive, and there's no turning back. Healthcare has always been dependent on technology, and this is especially true now more than ever.
For example, telehealth services were not commonly used before Covid-19. If you wanted to connect with your doctor or another healthcare provider over your phone or computer before the onset of Covid-19, not many facilities would have the infrastructure to do so.
However, now that Covid-19 has forced almost every healthcare facility to enable telehealth appointments, patients have the option to do either, which is why this is one of the lasting trends in healthcare information technology. Individuals can have more control over the way they receive healthcare, which is a great development.
Covid-19 came about suddenly and unexpectedly; however, it will not be leaving in the same manner. Consequently, the trends in healthcare information technology will stand the test of time as we continue to improve and advance.
About Us – Rely Services
Rely Services is a leading outsourcing provider that excels in business process outsourcing. For over two decades, we have served the healthcare industry with our excellent healthcare BPO solutions and services.
If you want to learn more about our experience in healthcare outsourcing or the lasting trends in healthcare information technology, please reach out to us. Our team is always happy to provide more information. Contact Us today!
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