What Are The Current Outsourcing Trends In The IT Industry?

The IT industry advances rapidly. As technology and software continue to improve, outsourcing in the IT industry becomes an even more valuable resource for companies to utilize. Because technology advances so quickly, new outsourcing trends in the IT industry are constantly emerging. Listed below are some of the 2021 IT outsourcing trends:

• Advanced Technology Skills Required - IT professionals must be highly trained and certified in a wide range of areas. As technology and digital platforms advance, outsourcing providers must have a staff of experts to meet their clients' needs. New technology in IT includes automation, cybersecurity, and cloud technology.
• Vendor Flexibility Desired - Many companies that outsource for IT want their vendors to be more flexible. Flexible outsourcing providers can better meet their clients' needs. Whether the client needs to slow things down or speed things up, a flexible outsourcing company will tailor its offerings to meet these needs.
• Increased Cybersecurity - IT and security go hand-in-hand. No company wants to lose confidential data. Companies that hire an external service provider want to ensure that security, privacy, and safety are top priorities. Therefore, one of the 2021 IT outsourcing trends in outsourcing companies to provide higher levels of cybersecurity.
• Eastern Europe Emerging As An IT Hotspot - Several eastern European countries are booming as IT outsourcing destinations. India and China will remain the leaders in revenue generated from IT outsourcing in the future; however, Ukraine, Belarus, Romania, and Poland will begin to reap the benefits of outsourcing for IT in 2021.
• More Diversity & Globalization - COVID-19 has caused businesses in almost every industry to function remotely. Consequently, companies can enlist the most talented professionals from other countries without worrying about the location. Companies should take advantage of this excellent opportunity to globalize and diversify.
• Rise In Software Outsourcing - Software outsourcing is a specific type of outsourcing within the IT industry. One of the outsourcing trends in the IT industry in 2021 is the increased use of software outsourcing. Software outsourcing helps businesses of all sizes develop high-quality software products.
• Automation & Artificial Intelligence Advancements - The emergence of automation and artificial intelligence (AI) has been one of the leading outsourcing trends in the IT industry for years. An outsourcing provider can connect small businesses and mid-size organizations with high-quality AI that they would not have access to otherwise.
• 5G Network Adoption - In 2020, 5G services' market value reached an estimated $41.48 billion. One of the most prominent outsourcing trends in the IT industry is the adoption of 5G. Outsourcing providers that can adopt a 5G network will be able to function at even higher speeds and increased efficiency levels.
• Remote Work Expected To Double - 2020 was a monumental year for remote work. The pandemic showed businesses in almost every industry that successful remote work is possible. One of the 2021 IT outsourcing trends is that the number of permanent virtual workers is expected to double. This allows businesses to reduce operational costs.

What Are The Benefits Of Outsourcing For IT Services?

The outsourcing trends in the IT industry are heavily dependent on companies who turn to outsource. Many organizations choose to outsource for IT services because information technology is a complicated field that takes years of experience to understand and master.

Outsourcing for IT allows businesses to have everything related to IT handled by a team of experts without wasting time or money. Listed below are some of the benefits of outsourcing for IT services that companies can take advantage of:

• Efficiency - If IT is not a big part of your company's work, it can take considerable time away from your core processes. One of the main benefits of outsourcing for IT services is maximizing efficiency, as experts take care of everything. Your team can increase its productivity while a service provider efficiently fulfills your IT needs.
• Reliability - A good IT outsourcing provider will be completely reliable, dependable, and available to help. Most outsourcing companies offer 24/7 tech support to assist their clients at all times.
• Affordability - While it might seem counterintuitive, paying an outsourcing provider for IT services is much more cost-efficient and affordable than hiring and training an in-house team. When you outsource, you get to work with skilled professionals, top-of-the-line equipment, and many resources for a low cost.
• Innovation - As outsourcing increases efficiency and resources, it encourages innovation. Working with a skilled outsourcing provider helps companies develop new products and services faster, so it is one of the main benefits of outsourcing for IT.
• Expertise - Outsourcing trends in the IT industry suggest that more advanced skills are considerably increasing in demand. Becoming an expert in IT can't be done overnight. One of the stand-out benefits of outsourcing for IT is that an outsourcing provider already has the skills, training, and extensive experience to help you succeed.
• Focus - One of the main reasons businesses turn to outsource companies is to help them regain focus on central matters. IT is not a central aspect for most businesses, but it still needs to run smoothly. With an IT outsourcing company, you have the time to focus on carrying out your business goals without any IT issues.

Tips For Successful Outsourcing Partnerships In The IT Industry

Creating a strong partnership with your outsourcing provider is paramount for achieving success. If you put in the work towards cultivating a good relationship, you can take advantage of all of the benefits of outsourcing for IT.

IT outsourcing companies are not one-size-fits-all. Each provider has its strengths, weaknesses, specialties, and areas of expertise. However, there are some general tips and tricks that you can keep in mind to develop a successful partnership. Here are some of our recommendations for ensuring a positive experience with an IT outsourcing provider:

• Evaluate Your Team's Skills & Resources - Comprehensively evaluating your team's abilities is crucial. When you thoroughly assess your resources, you will know exactly what you need from your outsourcing company. Think about the technology, skills, and expertise you want to enlist to fill any team gaps.
• Verify Compatibility - Because your outsourcing partner will be assisting with all things IT, you must verify that they are familiar with every aspect of your company's technology. Be sure to inform them of all of the technology, software, hardware, digital platforms, and programming you use to make sure they are compatible.
• Communicate Frequently - Communicating regularly with your outsourcing provider ensures that they know exactly how to fulfill your goals. Your IT experts should be available 24/7 for help, support, and guidance. Be sure to let them know your top priorities and goals and provide feedback, whether positive or negative.

About Us – Rely Services

Rely Services is a leading business process outsourcing company that operates on a global scale. We lend our expertise in outsourcing to our clients to provide them with exceptional services and solutions. The 2021 IT outsourcing trends highlight some great opportunities for growth and improvement.

If you would like to learn more about the IT industry's outsourcing trends, please feel free to reach out to us. Our team of outsourcing experts would be happy to provide more information. Call us at (847) 310-8750!