Rely Services has two production facilities. Our onshore office is located in Carlinville, Illinois. Our offshore location is located in Pune, India. All of our employees undergo special checks and requirements before they are hired to work and represent the company. Below are some of the measure we take when hiring. Our sub pages as well show and explain all of the features and benefits of our facilities.
Typical operator/agent profile, including education and experience levels; training period & attrition rate of operators/agents –
All Rely’s candidates Onshore & Offshore go through stringent selection process as below:
- Minimum of College or University Graduation or Diploma for key positions with experience of 3+ yrs in the field.
- Passed through IQ & EIQ test, English spelling, and grammar and MS office tests.
- Keying speed of 40+ WPM & 95% accuracy.
- Auditors/Editors/Coders with minimum 3 years of work experience.
- Criminal background checks with Local State Police.
- Employment verification.
- Reference checks.
- Ratio of operators/agents to supervisors – 20 to 1.