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Overview:

Rely Services Inc provides outsourcing solutions that includes Back office processing, IT Services, Contact Center Services and Customized IT Solutions to widespread global clientele. Rely Services has a global footprint with delivery centers in the United States, India and Australia.

Our solutions are designed in such a way to target diversified sourcing and servicing requirements of our vast client pool, and we believe in living our mission by offering our clients more competitive edge in the marketplace. Our Contact centers and back office services comprise the world-class infrastructure which includes voice centers and back office processing units for leading insurance, Telecommunications, Pharmaceuticals, Life Sciences,  Healthcare, Banking & Financial Services, Technology, Government, Retail, Energy & Utilities, Transportation & Logistics. In addition, we also offer various  IT Services along with staff augmentation.

Industries and capabilities

Healthcare and Insurance:

We streamline all back office transactions processes ranging from insurance and debit

Card swipes to benefits distribution and payroll processing across the globe.

For over a decade, Rely Services has been helping hospital and healthcare businesses by transforming their business operations by- efficient delivery, process augmentation, cost-effective prices, faster claims processing. With a continual focus on customer satisfaction, time-to-market approach, and innovation has lead Rely as an experienced solution provider.

Banking and Financial Services:

Rely Services has been successful in gaining and maintaining the trust and confidence of the customer by offering low cost and exhaustive regulatory scrutiny. The tenure of Rely Services in the banking and financial services emphasizes its ability to effectively deploy customized solutions to meet the client requirements.

Retail:

Rely works with conglomerates in online and traditional retailing to offer the pre and post sale support services. Our focus stays in building your brand, enhanced customer access, increase order value, and augment the customer experience. We will always stand by to build long lasting relationships with high value customers.

Energy & Utilities:

Today’s market demands high operational efficiency, customer care which makes difference, regulatory rigor and competitive advantage. Rely stays focused on all these three aspects. Rely’s efficiency in operating effectively in sales and service environment is an added advantage.

Government:

We work with Government departments to help them to deliver cost-effective services. Our extensive experience helps clients to improve interactions with citizens, fulfil changing public demands and save costs.

Logistics & transportation:

Our broad experience offers a complete range of services that meet client requirements.  Our resources are well trained to handle various queries which may relate to locating a retailer, new product information, warranty service or just to register a product. The foremost objective is to minimize cost by maximizing first contact resolution.

IT Consulting & Staff Augmentation Services:

Our core competencies and service offerings include:

  • Business Intelligence (BI) Solutions
  • PeopleSoft Solution Services
  • PHP Solution Services
  • JD Edwards Solution Services
  • Oracle Solution Services
  • SAP Solution Services
  • Agile Consulting Services
  • JAVA Consulting Services
  • DBA Consulting Services

IT Staff Augmentation Services:

  • Contract Staffing
  • Contract-to-hire
  • Permanent Placement
  • Recruitment Outsourcing

To know more about our business process outsourcing services and IT services, please get in touch with Rely Services Inc.

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